Refund policy

At Bazarcha, customer satisfaction is our priority.

• We offer a 14-day return warranty from the date of delivery.
• Products must be returned in their original condition, with all accessories and original packaging.
• Returns are accepted only for products that are defective, damaged on arrival, or significantly different from the item ordered.
• Items damaged due to misuse, accidental damage, or unauthorized modifications are not eligible for return or refund.
• Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund or replacement.
• If approved, the refund will be processed or a replacement will be sent within 3-7 business days.
• Customers should contact our support team before returning any product.

For return requests or assistance, please contact us through our official WhatsApp or email.